Job Opportunities
Membership Director
Position Summary
The Membership Director is a frontline fundraising role responsible for raising at least $400,000 in contributed revenue in FY26, focused on gifts under $10,000. This includes overseeing membership, launching annual giving appeals, establishing a corporate membership program, and producing donor cultivation events. The ideal candidate is a systems-savvy relationship builder who thrives on connecting with people, designing thoughtful donor experiences, and improving processes. This person will also be a strategic partner in strengthening our use of PatronManager for donor tracking and reporting. We are seeking a frontline fundraiser who is emotionally intelligent, calm under pressure, and genuinely enjoys building meaningful relationships.
Key Responsibilities
Fundraising Strategy & Revenue Generation
- Raise $400,000 in FY26, including:
- $188,000 from the Membership Program
- $148,000 from Corporations
- $55,000 through individual giving appeals
- Serve as the primary relationship manager for donors giving under $10,000.
- Develop and execute acquisition and retention strategies to grow the current membership base of approximately 75 members.
- Ensure membership renewals are proactively advanced monthly, with retention and attrition closely tracked and reported.
- Launch and grow a new corporate membership program in partnership with the Interim Executive Director and board.
Appeals & Campaigns
- Plan and manage annual fundraising campaigns including direct mail, email, and Give Miami Day.
- Develop campaign calendars, draft messaging, and analyze results to inform future strategies.
Events & Stewardship
- Lead planning and execution of donor cultivation and stewardship events.
- Draft invitations and communications, recommend guests, manage follow-up, and coordinate logistics and vendors.
- Represent Nu Deco at performances and events to build donor relationships.
CRM & Data Strategy
- Serve as internal champion for PatronManager, ensuring accurate data entry, donor tracking, and reporting.
- Partner with the Development Associate to streamline gift processing, acknowledgment, and member ticketing.
- Act as a backup for the Development Associate in gift entry and concierge-level service for members.
Ideal Candidate Attributes
- People-first mindset: You enjoy building genuine connections and helping donors feel seen and valued.
- Organized and calm under pressure: You thrive in fast-moving environments without losing sight of the details.
- Data-fluent: You understand how to use CRM systems (especially PatronManager) to drive strategy and measure results.
- Creative problem solver: You bring curiosity and thoughtful solutions, not just checklists.
- Collaborative energy: You balance initiative with teamwork and can adapt to evolving priorities.
Qualifications
- At least two years of nonprofit fundraising experience, preferably in individual giving, membership, or annual fund.
- Demonstrated success managing donor portfolios and campaigns with measurable results.
- Experience with PatronManager strongly preferred.
- Exceptional writing, communication, and interpersonal skills.
- Strong project management skills, with experience leading events or cross-functional projects.
- Must be available to attend and actively participate in all concerts, special events, and educational programming.
Compensation & Benefits
- Salary range: Up to $75,000, commensurate with experience
- Hybrid work environment with flexible hours
- Health benefits, paid time off, and access to concerts and special events
Development Associate
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Position Summary
The Development Associate plays a vital role in advancing donor communications, stewardship, data integrity, and the front-of-house experience. This highly service-oriented position is responsible for ensuring all gifts are promptly processed and acknowledged, that donors feel genuinely appreciated, and that members receive exceptional support—both online and in person. This role requires someone with strong writing and communication skills, a sharp eye for visuals, and the ability to coordinate seamlessly with our staff and consulting partners to maintain a cohesive donor experience across all touchpoints. The ideal candidate is a self-starter, detail-oriented, and polished communicator—someone equally comfortable behind a CRM dashboard or greeting major donors at a concert.
Key Responsibilities
- Gift Processing & Acknowledgment
- Enter and track gifts in PatronManager with speed and accuracy.
- Ensure all donations are entered and acknowledged within 24–48 hours of receipt.
- Maintain accurate donor records, generate acknowledgment letters, and support donor recognition efforts.
- Pull reports from PatronManager as needed.
Donor Stewardship & Communications
- Implement a year-round donor stewardship calendar with multiple personalized touchpoints.
- Draft compelling thank-you notes, impact updates, and other personalized donor communications.
- Collaborate with Blackbox and the Membership Director to support e-blasts, visuals, and printed materials.
- Create donor-facing cultivation and stewardship materials that align with Nu Deco’s brand.
Ticket Concierge & Front-of-House Experience
- Serve as the primary ticketing concierge for approximately 100 board members, donors, and members.
- Manage seating requests, ticket allocations, and timely performance reminders.
- Oversee front-of-house operations for members at concerts—greeting guests, resolving ticketing issues, and ensuring a welcoming, high-touch experience.
Event & Administrative Support
- Assist with logistics for cultivation and stewardship events.
- Support the Membership Director and Interim Executive Director with special projects and donor-related tasks.
- Help maintain high standards of service and consistency across all development touchpoints.
Qualifications
- 1–2 years of experience in fundraising, box office, customer service, or ticketing.
- Experience with CRM systems, PatronManager preferred.
- Experience with Canva, Slack, and Google Suite preferred.
- Excellent writing, attention to detail, organizational, and communications skills
- Strong interpersonal communication and a donor-first attitude.
- Ability to remain calm and gracious in fast-paced, live-event environments.
- Must be available to attend and actively participate in all concerts, special events, and educational programming.
Ideal Candidate Attributes
- Warm, welcoming, and polished, someone who instinctively puts others at ease.
- Self-motivated and quick to learn systems and processes.
- Finds joy in being helpful, responsive, and dependable.
- Values efficiency, professionalism, and delivering a thoughtful experience for every donor.
Compensation & Benefits
- Salary range: $40,000 – $45,000, commensurate with experience
- Hybrid work environment with flexible hours
- Health benefits, paid time off, and access to concerts and special events
How to Apply
Please send one PDF including your resume and a short cover letter outlining your interest and qualifications to Courtney K. Ford, Interim Executive Director at courtney@nu-deco.org. Applications will be reviewed on a rolling basis.